Frequently Asked Questions
What is your main product range?
We specialize in Aluminum alloy and UPVC/PVC windows and doors designed for individual houses, commercial buildings, hotels, and apartment projects.
What quality certifications do your products hold?
Our products successfully pass international standards including CE, ISO9001, ISO14001, SONCAP, SGC, SASO, and AS2047.
How do you ensure quality and dimensional accuracy?
To maintain the lowest error rate, we perform initial inspections, sampling inspections before loading, and require customer approval of technical drawings before production begins.
What is the process for ordering products?
First, provide building drawings with required dimensions and opening styles. We then provide a solution including hardware and glass data. Once confirmed, we issue the Proforma Invoice (PI).
How are the goods shipped to international locations?
For small orders, we use LCL (Less than Container Load). For bulk or project orders, we arrange FCL (Full Container Load) via EXW, FOB, or CIF terms. Shipping usually takes 20-40 days depending on the location.
Do you provide installation support for windows and doors?
Yes, our engineering department offers professional solutions and installation guidance based on years of experience to ensure all items fit perfectly.